Terms and Conditions

Ownership Rights

All rights, including copyright, on this website are owned by or licensed to nomel. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Eligibility

In order to make a purchase through the nomel website or to use some of the services or features made available to you on our website you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which is true, accurate, current and complete in all respects. Should any of your registration information change in the future you are required to amend your personal online account immediately. We may change the registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The purchase of merchandise through the nomel website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with Taiwan law.

Accuracy of Content

We have taken great care in the preparation of the content of this website, in particular, to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are pretax and exclusive of delivery charges. The total cost of your order is merchandise ordered plus the appropriate sales tax and exclusive of delivery charges as set out in the delivery options section of this website.

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the color of the products that appear on the website. However, as the actual colors you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the merchandise on delivery. To the extent permitted by applicable law, nomel disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

Availability

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on 'submit order' on the final page of our ordering process.

Delivery

Deliveries can be made Worldwide. At this time we are unable to ship to PO boxes, A.P.O or F.P.O. If you have any questions regarding, please contact our customer services team: community@nomelnomel.com

We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and holidays. Orders to one address may be delivered in one or more deliveries however you will only incur one delivery charge. If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address. Any delivery timescales are indicative only. Time is not of the essence.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or to return or exchange your merchandise. For further information please see the returns and the cancellation right sections within these terms and conditions.

Acknowledgement And Acceptance Of Your Order

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgment, we will contact you by email advising you of this.

Our acceptance of your order will take place upon dispatch of the product(s) ordered.

If you require any information concerning your order please email us at community@nomelnomel.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorization for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

Payment

Payment can be made by any of the following methods: Visa, Mastercard. Payment will be debited and cleared from your account at the point at which your order is dispatched. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment to House of r5 Ltd., we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.

Legally Binding Contract

Please remember that when we accept your submitted order for merchandise on this website, there will be a legally binding contract.

Returns

nomel hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer an exchange or replacement on all goods returned to us within fourteen days of your receipt of goods provided they are in their original, unopened and unused condition. Please view our returns policy and procedure for full details of how to return your goods.

Damage To Your Computer

nomel makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. nomel will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Limitation Of Liability

nomel makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible nomel will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the web site or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond nomel’s reasonable control. Furthermore, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.

Exclusions Of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of nomel or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by Taiwan law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Complaints & Submission of Information

If you wish to contact us to complain about any matter in regard to the merchandise, please email us at community@nomelnomel.com

We welcome your inquiries or feedback on the merchandise you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any inquiries, feedback, suggestions, ideas or other information you provide to us ('information') will be treated as non-confidential and non-proprietary. Subject to our privacy policy, by providing us with any such unsolicited information you hereby grant nomel a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein, for any purpose. Furthermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false email address or otherwise mislead nomel as to the origin of the information submitted and you agree to indemnify nomel and hold nomel harmless from and against any claims arising from your claims and/or any third party's claims to any rights in any such information.

Intellectual Property

The trademarks, logos and service marks ('intellectual property') displayed on our website are the registered and unregistered marks of House of r5 Ltd., our affiliates, our licensors and/or our suppliers in Taiwan, New Zealand and other countries and are protected by New Zealand and international trademark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent.

Non-waiver

No failure to exercise and no delay on the part of nomel in exercising any right, remedy, power or privilege of House of r5 Ltd. under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of nomel.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Changes To Legal Notices

We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

Law, Jurisdiction And Language

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by Taiwan law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Taiwan. All contracts are concluded in Taiwan.